A seamless, convenient and frictionless user experience is the key for customer retention. Similarly, faster and efficient management of payments processing is vital for better cash flows and financials. The digital needs of today’s utility service providers are to have a unified and integrated platform addressing these two requirements, besides providing analytical capabilities to generate customer insights and communicating with customer.
‘arttha’ addresses all the billing and payment needs of the business to realize faster payment cycles and offer a gamified experience of bill presentment and payment to the users. At the same time, it brings efficiency in the process with automation and workflow management thereby lowering costs and ensuring profitability of business. ‘arttha’ also empowers the business to have the right connect with the customer and helps launch campaigns, give rewards and incentives to loyal customers and interact with the customers via mobile notifications.